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Live Technical Support Available
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copperhand
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PostPosted: Tue Dec 23, 2003 6:26 am    Post subject: Live Technical Support Available Reply with quote

Between 2pm and 10pm CST (GMT-6), live technical support is available to assist you with any problems you may have.

You can access our live support, as well as our knowledge base of common technical issues, at:

http://support.omf.com
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Oak



Joined: 03 Oct 2003
Posts: 1177

PostPosted: Tue Dec 23, 2003 6:28 am    Post subject: Re: Live Technical Support Available Reply with quote

Saul, does that mean I can just call your tech support to talk to DE!? Very Happy
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Zelig



Joined: 08 Jan 2003
Posts: 4178

PostPosted: Tue Dec 23, 2003 7:13 am    Post subject: Re: Live Technical Support Available Reply with quote

No, you don't get phone support, you get online chat support.
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Oak



Joined: 03 Oct 2003
Posts: 1177

PostPosted: Tue Dec 23, 2003 11:52 am    Post subject: Re: Live Technical Support Available Reply with quote

I thought it was live....like I call and Saul picks up and goes whaaasssssuppp1?!!? :p
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ryudom



Joined: 04 Nov 2002
Posts: 1514
Location: NS Canada

PostPosted: Tue Dec 23, 2003 12:44 pm    Post subject: Re: Live Technical Support Available Reply with quote

haha, that'd be great
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TheUnknownFactor



Joined: 01 Oct 2003
Posts: 13825
Location: Netherlands, Drenthe, Assen

PostPosted: Tue Dec 23, 2003 3:14 pm    Post subject: Re: Live Technical Support Available Reply with quote

yay support was great today Smile
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copperhand
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PostPosted: Sat Dec 27, 2003 2:24 pm    Post subject: Re: Live Technical Support Available Reply with quote

Quote:
I thought it was live....like I call and Saul picks up and goes whaaasssssuppp1?!!? :p



Well, if it were phone support, that's definitely how I'd answer the phone. Smile
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TheUnknownFactor



Joined: 01 Oct 2003
Posts: 13825
Location: Netherlands, Drenthe, Assen

PostPosted: Sat Dec 27, 2003 2:33 pm    Post subject: Re: Live Technical Support Available Reply with quote

Quote:
I thought it was live....like I call and Saul picks up and goes whaaasssssuppp1?!!? :p


it is like live though, yet only in a chat session sort of way.
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K4t4n4



Joined: 24 Sep 2003
Posts: 2

PostPosted: Fri Jan 16, 2004 9:04 am    Post subject: Re: Live Technical Support Available Reply with quote

Hey guys sorry but your game is already all over DirectConnect... :smirk:
But I ain't downloading it, I want the real thing.
Just had to mention it in case you didn't know.
Maybe make a better CD-protection? :confused:
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Zelig



Joined: 08 Jan 2003
Posts: 4178

PostPosted: Fri Jan 16, 2004 9:31 am    Post subject: Re: Live Technical Support Available Reply with quote

Quote:
Hey guys sorry but your game is already all over DirectConnect... :smirk:
But I ain't downloading it, I want the real thing.
Just had to mention it in case you didn't know.
Maybe make a better CD-protection? :confused:


We know. Sad
The game's got Safedisc 3.15 protection, which is one of the best atm, it's the CD-key needed for playing online that it doesn't have.
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K4t4n4



Joined: 24 Sep 2003
Posts: 2

PostPosted: Sat Jan 17, 2004 3:46 am    Post subject: Re: Live Technical Support Available Reply with quote

[/quote] We know. Sad
The game's got Safedisc 3.15 protection, which is one of the best atm, it's the CD-key needed for playing online that it doesn't have. [/quote]

What are you saying?! Do you mean that it doesn't utilize a CD-key?!
Or are you simply saying that the cracked copy that is circulating cannot be used to play on-line?
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Zelig



Joined: 08 Jan 2003
Posts: 4178

PostPosted: Sat Jan 17, 2004 4:37 am    Post subject: Re: Live Technical Support Available Reply with quote

That's right, no cd-key, they only had those for the pre-limited test and the beta.
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Wraiyth



Joined: 25 Apr 2003
Posts: 3075
Location: Victoria, Australia

PostPosted: Sat Jan 17, 2004 5:10 am    Post subject: Re: Live Technical Support Available Reply with quote

Which is pretty stupid. CD Key should have been put on, why make it easier for pirates?
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salem



Joined: 07 Aug 2003
Posts: 1778
Location: Spain

PostPosted: Sat Jan 17, 2004 6:18 pm    Post subject: Re: Live Technical Support Available Reply with quote

For a better propagation of the game, more people has it, more people knows it, more people plays it, better reputation to DE cause it's a good game, and etc. just like windows, since 3.1 to 98 only with a key you could install it, now in xp you have to register on-line, but even though there are cracks for it.
Nowadays if you don't have a windows OS and you're a home user you don't have much to do.
And also having an special server 24h on-line in order to validate the cd-key would take too much resources that they would spend in other things.
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A_Llama



Joined: 31 Jan 2004
Posts: 8

PostPosted: Sat Jan 31, 2004 12:57 pm    Post subject: Re: Live Technical Support Available Reply with quote

How does this work exactly? I sent the mail, do i just wait now or did I miss something?
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